SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of necessaryharmony.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of necessaryharmony.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This silk scarf is exquisite! The floral design adds a touch of elegance to any outfit Highly recommend!
Overall a beautiful scarf, I recommend it
Very beautiful scarf. Soft material. Ideal size to wear on the bag or neck. I thought he gives an elegant image. Worth it
😍 So soft and beautiful!
Very beautiful, it is exactly the same as the image, it arrived in perfect condition. I loved it too much🥰🍒🤩💝🤍🫡
Touch very soft, I loved it! Very beautiful, from to reproduce beautiful looks
The printing is very good quality, the fabric is a little thin but soft.
The printing is very good quality, the fabric is a little thin but soft. For the price is very good.
Very beautiful!!! Great quality, size a little big but still beautiful
Absolutely stunning, makes me feel glamorous every time I wear it. 💖
Very nice and well-made print, crisp color
the vibrant colors and soft texture make this product an absolute joy to wear
Very beautiful, it is exactly the same as the image, it arrived in perfect condition. I loved it too much I bought it for my tote bag💝🤩
It feels very good and the quality is excellent
The perfect accessory for any season, absolutely in love with it! 🌻
Really satisfied, light and pretty scarf.
Super thin and beautiful.
Every time I wear it, I feel like royalty. 💜
Perfect is also cozy and soft
very good to use on head and beach
recommend
it is beautiful. The excellent material
Elegant
Very good quality, beautiful!
Superb
It is really beautiful! Very soft and not as big as I thought, the color is more intense than in the photo But still I like it
ok
So nice & seems quite nice quality. Looks very expensive
delightful